There was a time when just putting up a store online with unique products was enough to get you some buzz and publicity. Those days are long gone.
Today’s e-commerce brands need strategic Digital PR to build backlink profiles that actually move the needle on search rankings and brand authority.
The PR-SEO Connection That Most Retailers Miss
Let’s be honest—many e-commerce teams still treat PR and SEO as distant relatives who only meet at holiday dinners. They exist in separate departments, with separate goals and separate metrics. Big mistake.
Digital PR isn’t just about getting your brand mentioned; it’s about boosting your website’s reputation and authority with the goal of climbing those search rankings. When executed properly, a single digital PR campaign can deliver more high-quality backlinks than months of traditional outreach efforts.
Think of it this way: “Press releases are to digital PR what flip phones are to iPhones—technically the same category, but worlds apart in effectiveness.” Couldn’t agree more.
Creating Newsworthy Angles from E-commerce Data
Every online store is sitting on a goldmine of data that journalists would kill for. You just need to know how to package it.
Transform Your Sales Data into Headlines
What’s hiding in your analytics dashboard? Here are some data points with serious news potential:
- Seasonal buying trends that contradict conventional wisdom
- Geographic purchase patterns revealing unexpected regional preferences
- Product category growth rates that reflect emerging consumer behaviors
- Shopping cart abandonment patterns that tell a larger economic story
- Customer review sentiment analysis showing shifts in consumer priorities
Consider this home goods retailer… they analyzed their sales data during the pandemic and discovered that customers in rural areas were purchasing significantly more home office furniture than urban customers—contrary to popular narratives. This unexpected finding generated 43 backlinks from news sites discussing remote work trends.
The missed opportunity? They could have segmented the data by profession to create a second wave of coverage around which industries were investing most heavily in home workspaces.
Data Journalism Techniques Worth Stealing
Journalists love a good data story, especially one that’s been pre-packaged for them. Some approaches that consistently work:
- The “Surprising Index”: Create a proprietary ranking system based on your internal data. Annual indexes tracking consumer behavior changes become anticipated media events when done consistently.
- The “Myth Buster”: Use your sales data to disprove a commonly held belief about your industry or consumer behavior.
- The “Trend Forecaster”: Analyze year-over-year data to predict emerging trends before they hit mainstream awareness.
- The “State of the Industry”: Compile comprehensive data from your platform into an annual or quarterly report that becomes the go-to reference for your industry.
A beauty retailer created a “Skincare Concerns Index” tracking regional differences in skincare purchases, correlating them with environmental factors like pollution and UV exposure. Not only did they earn backlinks from beauty publications, but also from environmental and health outlets that normally wouldn’t cover a cosmetics brand.
Seasonal PR Calendars Aligned with Link Goals
Most e-commerce brands approach their PR calendar reactively, jumping from one holiday to the next without strategic planning. This leaves massive link-building opportunities on the table.
Building Your PR-SEO Calendar
Start by mapping:
- Your primary link-building goals for each quarter
- Seasonal events relevant to your products
- Industry events and conferences
- Regular publishing calendars of target media outlets
- Historical performance data showing when your previous campaigns gained the most traction
The magic happens when you align these elements into a cohesive strategy. For example, if you know lifestyle publications plan their summer features in March, you should have your summer trend analysis ready by February—not in May when editors have already filled their calendars.
I watched a sporting goods e-commerce site completely transform their backlink profile by creating a year-long PR calendar specifically designed around link acquisition. Rather than just pushing products for the back-to-school season, they created a comprehensive “Youth Sports Safety Report” released strategically in July—when sports editors were planning their August content but weren’t yet overwhelmed with the upcoming season.
The result? Over 70 quality backlinks from sports organizations, educational resources, and news outlets. The kicker was that many of these links pointed deep into the site’s product categories, not just to the homepage.
Beyond Press Releases: PR Formats That Actually Earn Links
If your digital PR strategy starts and ends with press releases on distribution services, you’re playing a game from 2005. Today’s link-worthy PR formats require more creativity and effort, but deliver exponentially better results.
Digital PR Formats with Proven Link Appeal
- Interactive Data Visualizations: Transform your sales or customer survey data into engaging, shareable visualizations that tell a compelling story.
- Expert Roundtables: Bring together industry experts (including your team) to discuss trending topics, creating comprehensive resources journalists love to cite.
- Annual State of the Industry Reports: Become the authoritative source on trends within your niche by publishing substantial research reports.
- “Behind the Numbers” Analysis: Go beyond reporting data to offering meaningful insights about what the numbers really mean for consumers or the industry.
- Visual Trend Forecasts: Create visually appealing predictions of upcoming trends based on your internal data and industry expertise.
The effectiveness of these formats isn’t just anecdotal. E-commerce SEO strategies that incorporate these approaches consistently outperform traditional methods because they’re designed to increase visibility and grow audience, which is exactly what journalists and editors are looking for.
Crisis Management That Doesn’t Trash Your Backlink Profile
Sooner or later, your brand is likely to face a crisis. Whether its a product recall, a security breach, or some public relations misstep, the way you handle these situations can either destroy your brand OR enhance your backlink profile!
Most brands try to minimize coverage during a crisis. But honestly, that’s not always the best move.
- Try creating a dedicated crisis information center on your site. Keep it packed with comprehensive, regularly updated info.
- Reach out to publications that have covered your brand before. Offer them exclusive insights into how you’re addressing the situation.
- After things calm down, follow up with “lessons learned” content. It shows transparency and builds trust.
A Real-World Example
Here’s an example. A fashion e-commerce site faced a big data breach that affected customer payment info.
Instead of just putting out a brief statement and hoping nobody noticed, they built a security information center. They posted daily updates, expert commentary, and communicated clearly about what they were doing to fix things.
They didn’t just maintain customer trust—they actually earned backlinks from cybersecurity publications and business sites. Their detailed “Lessons Learned” report later became a reference for other retailers and brought in another wave of quality backlinks.
But, here’s something they missed. If they’d created an industry working group on e-commerce security best practices, they might’ve become thought leaders in retail cybersecurity.
Data-Driven PR Campaigns: A Step-by-Step Approach
Now, about data-driven PR campaigns—let’s break down how successful e-commerce brands structure these from start to finish.
Phase 1: Data Mining and Story Identification
Dig into your data. Look at sales patterns across demographics, search behavior, reviews, comparison shopping, and abandoned cart analytics.
You’re hunting for the unexpected—the patterns that challenge assumptions or show new trends.
Phase 2: Narrative Development
Turn raw data into a story. Ask yourself: why should anyone care? What’s the human angle?
Connect your findings to bigger social or economic trends. Try to craft a headline that’s clear and quotable.
Phase 3: Asset Creation
Build out your story in different formats. Maybe a comprehensive report for those who want details, infographics for social sharing, or interactive elements to keep people on your site.
Video summaries can help reach a broader audience. Journalists love pre-packaged quotes and data points.
Phase 4: Strategic Outreach
Target three tiers of media. Start with major publications in your industry.
Then go after related industry publications that reach adjacent audiences. Don’t forget local and specialized outlets—they can extend your reach.
Another Success Story
Here’s another example. A home improvement e-commerce site analyzed their internal search data and found a 300% jump in searches for energy-efficient products.
Instead of just noting the trend, they linked it to regional energy price increases and created a “Home Energy Concern Index.” This ranked metro areas by consumer interest in energy efficiency.
The campaign got coverage and backlinks from home improvement publications, environmental sites, and regional business outlets. Their interactive map kept earning backlinks months after the campaign ended.
Measuring PR Campaign Link Success
You need specific metrics that tie back to your SEO goals. Vanity metrics won’t cut it.
Look at the quality of your backlinks. Check the domain authority of linking sites, the relevance of those pages to your target keywords, where your link sits in the article, and the variety and relevance of anchor text.
Analyze your referral traffic from earned media. Watch how PR-driven visitors behave and compare their conversion rates to other sources.
Keep an eye on branded search impact. Are more people searching for your brand after campaigns? Are brand-related search phrases changing? Any improvements in SERP features?
Integrating PR With Your Broader Off-Page Strategy
PR shouldn’t stand alone. For real impact, blend your PR efforts with other off-page SEO activities.
- Develop supporting content that expands on your PR narratives. This creates more linking opportunities.
- Use social channels to extend your PR campaign’s life. Secondary coverage can come from unexpected places.
- Bring influencers into your data analysis or expert commentary. Their audiences can expand your reach.
- Share your findings in industry forums and communities. Real discussions can spark even more interest.
When you pull these approaches together, your digital PR efforts don’t just drive short-term links. They build long-term authority that can shift your e-commerce site’s competitive position.
Your internal data, when packaged and distributed strategically, is one of your most valuable assets for building a strong backlink profile.
Conclusion
Boosting your e-commerce store’s visibility isn’t just about more traffic. It’s about attracting the right traffic.
Well-executed digital PR campaigns pull in links from authoritative sources. These links signal to search engines that your site deserves a spot up top.
Let your competitors keep churning out forgettable press releases. Turn your data into stories journalists want to cover. The backlinks will follow, and so will the authority that drives sustainable organic growth for your e-commerce business.
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